Contact us
We’d love to hear from you!
You can call us at +357 25 500720
every day from 9 am – 6 pm CEST
or email
bookings@ezoria.com
How can I contact your team?
You can contact us by:
- Phone
- Website contact form
Our team is happy to assist with booking enquiries, villa recommendations, and guest support.
What are your customer support hours?
Our support hours are Monday to Friday from 9am to 6pm
Can you help me choose the right villa?
Yes. We can recommend villas based on:
- Group size
- Budget
- Preferred location
- Beach access
- Family requirements
- Luxury features
- Travel dates
Can I contact you before booking?
Absolutely. We encourage guests to contact us with any questions before making a reservation.
How quickly do you respond to enquiries?
We aim to respond to most enquiries within the hour during working hours.
Can you help with special requests?
Yes. Depending on availability, we may assist with:
- Early check-in requests
- Late check-out requests
- Baby cots and highchairs
- Airport transfers
- Celebration arrangements
What information should I include when contacting you?
Helpful information includes:
- Travel dates
- Number of guests
- Preferred location
- Budget range
- Special requirements
Can I contact you during my stay?
Yes. Guest support is available during your stay for any urgent issues, questions, or assistance needed.
Do you offer emergency support during holidays?
Yes. Emergency guest support is available for urgent property-related issues during your stay.
Can you help arrange airport transfers or car hire?
Yes. We can often assist with recommendations or arrangements for:
- Airport transfers
- Car rentals
- Local transportation services
Can you recommend local attractions and activities?
Yes. We’re happy to suggest:
- Beaches
- Restaurants
- Boat trips
- Family activities
- Excursions
- Local attractions across Cyprus
Do you assist with long stays or winter rentals?
Yes. We can help guests looking for:
- Monthly stays
- Winter escapes
- Remote working stays
- Extended holidays
What happens if I have an issue with the villa?
Please contact our guest support team as soon as possible and we will work to resolve the issue promptly.
Can I modify or cancel my booking through your team?
Booking changes and cancellations depend on the booking terms and cancellation policy for your reservation. Our team can assist with available options.
Why book directly with your company?
Booking directly offers benefits such as:
- Direct communication with our local team
- Better support before and during your stay
- Access to exclusive offers when available
- Expert local knowledge
- Personalised villa recommendations
Our office
Ezoria Spyrou Kyprianou 53, 4003, Mesa Geitonia, Limassol, Cyprus
